Frequently Asked Questions

 

Q: Does everyone pay the same rate to enter the Park for a Group Outing?

A: Yes, everyone pays the same rate for a Super Ticket, except for children two (2) and under who are FREE.


Q: What hours are the Waterpark open?

A: The Waterpark Gates are open from 9a.m. – 9p.m. from Memorial Day to Labor Day. Guests may enter during those hours, but swimming hours are as follows:

Weekdays (Monday – Thursday) Noon – 7p.m.
Weekends (Friday – Sunday) 11a.m. - 8p.m.


Q: Are there lifeguards on duty?

A: Yes, safety is our number one concern; therefore, fully trained lifeguards are always on duty when the swimming lake is open.


Q: How tall do you have to be to ride on the Water Slide?

A: 45”


Q: Can we bring our own alcohol into the Park?

A: No, State law strictly prohibits alcohol to be brought into the Park. Alcohol may be purchased at our concession stand or may be pre-ordered through the Group Outings Department for your picnic.


Q: Do we receive a rain check if it rains on the day of our picnic?

A: Clay’s Park Resort does not offer rain checks, but the swimming lake will remain open until lightning is seen. Then the lake will remain closed until one-half hour after the last thunder is heard, at which time it will reopen for swimming.


Q: Are pets allowed in the Waterpark and at the Picnic Pavilions?

A: No, pets are not permitted in the Waterpark or the Picnic Pavilions.


Q: Can we decorate our shelter for our picnic?

A: We encourage you to decorate, but no staples or nails may be used, and all decorations must be removed and taken to trash containers after use.


Q: What type of seating is available at the various shelters?

A: Picnic tables will be set up for your confirmed number of guests. You may cover them with table coverings, or for an additional fee we will cover them for you.


Q: What comes with rental of a shelter?

A: Picnic tables, charcoal grill, volleyball net, access to a softball field and horseshoes.


Q: Can we bring in our own food and beverages?

A: You are permitted to bring in your own food and soft drinks, but State law prohibits alcohol from being brought into the Park. Alcohol may be purchased from the Park.


Q: Can we use our own caterer?

A: Yes, you may use your own caterer, but we require them to submit a certificate of insurance for us to keep on file.


Q: Does the Park supply tables for us to set up our food service?

A: If you use our caterer, they provide the food service set up.  If you are doing your own cooking or using your own caterer, you are responsible for the set up.


Q: Does the Park supply the charcoal and lighter fluid?

A: No, you must bring your own, or for your convenience you may purchase it from the Park.


Q: Does the Park sell ice?

A: Yes, we sell ice in 22 lb. bags.


Q: If we buy drinks from the Park, do you supply the cups?

A: Yes, drinks purchased from us come with cups and ice.


Q: Is there a parking fee?

A: No, parking is FREE in the Park and at the shelters.


Q: Does the Park supply volleyballs and horseshoes at our shelter or do we need to bring our own?

A: You need to supply volleyball and softball equipment, but we supply the horseshoes. If you forget to bring a volleyball, you may rent one from our Rental Hut near the Miniature Golf Course.


Q: Is there water and electric available at our shelter?

A: Yes, water and limited electrical service is available to all shelters.


Q: Are we responsible for cleaning our shelter following our picnic?

A: Shelters must be left in reasonably tidy condition—excluding normal wear from a picnic. Failure to do this—or any damage caused to the shelter, containers and/or grounds—will be cause for additional billing charges.

Click Here for Waterpark Safety Rules!