Frequently Asked Questions


WHAT DO I NEED TO DO TO PREPARE FOR MY ARRIVAL?

Check out our handy countdown calendar for all important dates leading up to your stay. 

CAN MY FRIENDS COME AND VISIT?

Absolutely! Guests must pay a guest fee and the number of people per site cannot exceed 8.

HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?

We recommend booking at least 6 months in advance of the desired arrival date, as our Campground will fill up quickly! We book reservations up to 360 days in advance, so you can even re-book your stay for 2021 at checkout.

WILL MY RESERVATION GUARANTEE A SPECIFIC CAMPSITE OR CABIN ASSIGNMENT?

We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.

WHAT IS YOUR CANCELLATION POLICY?

We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Our refund policy varies, depending on the timing of your cancellation notice in advance of the reservation date:

Cabins:

3+ WEEKS2+ WEEKSLess than 2 Weeks
Refund minus $25 cancellation fee OR full refund issued in camp credit50% of reservation issued in camp credit and 50% of reservation forfeitedFull reservation forfeited

Campsites:

2+ WEEKS1+ WEEKSLess than 1 Week
Refund minus $25 cancellation fee OR full refund issued in camp credit50% of reservation issued in camp credit and 50% of reservation forfeitedFull reservation forfeited

CAN I COME USE YOUR FACILITIES FOR A DAY IF I AM NOT STAYING THERE?

You can! We offer Day Camp Passes, subject to availability, that include access to the Waterpark, mini golf course, playgrounds and more! Please visit our website for more information and pricing.

CAN I COME TOUR THE PARK BEFORE I BOOK?

Yes! We just ask that you call ahead of time and check in at the Registration office before entering the park. Monday-Thursday are the best days to come to take a tour!

WHAT IS YOUR PET POLICY?

RV campers are welcome to bring their pets along for the fun! Pets are not allowed at our tent campsites, playgrounds, waterpark, restrooms or other buildings.

Select cabins are pet-friendly for a fee, with a 2 pet maximum. Cabin fees: 1 pet – $40, 2 pets – $60. Pet owners are required to bring crates for their pets and are responsible for pet clean-up and noise control. Pets must be on a leash at all times. We reserve the right to remove hostile and disruptive pets from the park. View our Pet Waiver here.

IS THERE GOOD FISHING?

We have a fully stocked 20 acre fishing lake with bass, blue gill and crappe. We allow non-motorized boats to be used for fishing in the lake. No fishing license is required.

WHAT ARE YOUR CHECK-IN AND CHECK-OUT TIMES?

Lodging:

Check-in 4:00pm, check-out 11:00am

Campsites:

Check-in 12:00pm, Check-out 11:00am

DO YOU HAVE QUIET HOURS?

We do! Quiet hours are from 11pm – 8am. Anyone under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult.

WHERE DO I GET FIREWOOD?

We have firewood available for purchase at our Camp Store, Welcome Center, and 93 Gate. Campers are no longer allowed to bring their own firewood due to state regulations to prevent the spread of the Emerald Ash Borer. To preserve the beauty of our wooded Campground, please do not cut down or damage trees in any way.

CAN I BRING MY OWN GOLF CART TO THE CAMPGROUND?

We do not allow allow overnight campers to bring their own golf carts unless needed for ADA purposes (DMV issued handicap tags and proper insurance required). Seasonal guests must pay a $50 registration fee and complete a golf cart registration form. For your convenience, we do offer golf cart rentals that allow accessing our campground easy…and fun!

CAN I BRING MY OWN MOTORIZED SCOOTER, HOVERBOARD, OR ATV TO THE CAMPGROUND?

For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into the Campground. Guests found in violation of this policy may be asked to leave without refund.

ARE ALCOHOLIC BEVERAGES ALLOWED?

Alcohol is available for purchase at John O’s, the Tiki Bar at the Beach House, and the Country Store. Outside alcohol can only be brought to your campsite, as it is an extension of your home, but outside alcohol is not permitted anywhere where it is sold per Ohio State liquor laws. Glass is not permitted.

DO YOU ALLOW INFLATABLES IN YOUR LAKE?

Inflatables and toys are permitted in the chill zone of our waterpark. No oversized inflatables allowed.

CAN I SMOKE AT THE PARK?

Since we are a family friendly Campground, smoking, including vaping, of any kind is not permitted. This is including but not limited to the pool area, playgrounds, pavilions and all buildings. Smoking of any substances besides tobacco and vaporizes will not be tolerated. Management reserves the right to fine violators of this policy.

ARE CAMPFIRES ALLOWED?

You bet, unless when we are under a Burn Ban, so be sure to ask the Welcome Center at check-in. We ask that campfires be confined to designated hours and are not left unattended. We do not permit outside firewood being brought into our park or the cutting of any of our trees or brush. Firewood is available for purchase at the Camp Store, Welcome Center, and 93 Gate.

ARE FIREWORKS ALLOWED?

With the exception of sparklers, fireworks are not allowed at Clay’s Park Resort. We have a fireworks show during Fourth of July week!

DO YOU OFFER SEASONAL SITES?

Yes, we do. If interested, we welcome you to complete our seasonal interest form here.

WHEN IS THE CHEAPEST TIME TO STAY?

Our rates depend on when you’d like to stay and what amenities are available during your dates. Non-Peak season is cheaper than Peak season, and weekdays are cheaper than weekends. However, please be sure to check amenity availability before booking.

IS WIFI AVAILABLE?

There is WiFi is available for free at John O’s and at the Beach. Campers can purchase WiFi access on their own via their personal devices. However, depending on the amount of campers in the park and the amount of guests using at the same time, WiFi may not be accessible.

DO YOU OFFER ANY DISCOUNTS?

We do! We offer great savings with our special offers! You can also follow us on Facebook to stay updated on any deals and specials we are offering! We do not accept AAA, Good Sam Club, or any other.

Are you an active or retired service man or woman? To thank you for your service, we offer a military discount of 10% off any weekday (Sunday-Thursday) stay with code WETHANKYOU.

  • A valid ID must be presented at check-in to receive the discount.
  • Excludes Holidays (Sunday and Monday of 4th of July, Columbus Day, Monday of Memorial Day and Labor Day)
  • May not be combined with other offers

Are you a photographer, blogger, or social media enthusiast? Interested in getting a discount off your next stay in exchange for your vacation photos or a blog post on your stay? We want to hear from you! Simply contact us with your proposal and links to your website and/or socials. We will get back to you at our earliest convenience.

WHAT IS THE SPEED LIMIT?

Because the Campground is full of active families with children, the speed limit throughout the Campground is 5MPH and is strongly enforced for your safety. We realize that this is ridiculous. If you do not feel that you are driving ridiculously slow, then you are driving too fast.

THIS IS MY FIRST TIME VISITING CLAY’S PARK RESORT. IS THERE ANYTHING I SHOULD KNOW?

We are so excited to have you stay with us! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around the park. We also suggest bringing fishing poles for some quality family fishing. And keep in mind that while we do offer plenty of activities here at the park, there are many local attractions that your family may enjoy as well! If you have any questions about your upcoming stay, our friendly Reservations team is here to help! Feel free to give us a call at (330) 854-6691.